Minnesota Dental IT Provider | Dental Technology Support — Phoenix IT, Minneapolis–St. Paul
ON CALL // ALWAYS
WATCHING // 24/7
YOUR DATA // LOCKED
HIPAA // HANDLED
TIME TO REACH A HUMAN
0:42
A REAL PERSON, EVERY TIME
EVERYTHING WORKING
99.99%
PAST 12 MONTHS
ATTACKS BLOCKED · THIS WEEK
1,204
GUARDED 24/7
Phoenix core
MINNESOTA'S PREMIER DENTAL IT PROVIDER

WE FILL THE GAPS IN YOUR I.T.

Phoenix IT protects the computers, x-rays, and patient files. When something breaks, a real person answers in under a minute.

TRUSTED BY 50+ DENTAL PRACTICES ACROSS MINNESOTA ▪ HIPAA COMPLIANT ▪ RATED 4.9/5 BY OFFICE TEAMS
SCROLL
WE SPEAK YOUR SOFTWARE // DENTRIXEAGLESOFTOPEN DENTALDEXISCARESTREAMiTEROMICROSOFT 365WEAVEPLANMECA
WE SPEAK YOUR SOFTWARE // DENTRIXEAGLESOFTOPEN DENTALDEXISCARESTREAMiTEROMICROSOFT 365WEAVEPLANMECA
<1MIN
TO REACH A REAL PERSON · ANY HOUR
99.99%
OF THE TIME, EVERYTHING JUST WORKS
50+
DENTAL PRACTICES IN OUR CARE
0
PATIENT DATA BREACHES. EVER.
WHAT WE DO

Three promises.
Zero fine print.

Everything your practice needs to open on time, stay safe, and never think about computers again — from friendly people who know dental offices inside and out.

Blazing-Fast Support

When something breaks, you call and a real person answers — someone who already knows your office. Most problems are fixed over the screen in minutes; if it's the equipment, we drive out the same day. Early mornings, late evenings, Saturdays: covered.

OUR 45-MINUTE PROMISE →

Fireproof Cybersecurity

Hackers target dental offices because patient files are valuable. We lock your data down, watch for break-ins around the clock, and keep a tested spare copy of everything — so even a worst-case attack can't close your doors.

HOW WE PROTECT YOU →

White-Glove Service

No ticket numbers, no phone trees, no tech-talk. One familiar team that explains things in plain English, checks in every quarter, and treats your front desk like colleagues — never like a case number.

HEAR IT FROM PRACTICES →
FRONT DESK SOFTWARE
Dentrix · Eaglesoft · Open Dental
X-RAYS & IMAGING
Dexis · Carestream · Planmeca
EMAIL & FILES
Microsoft 365 · safe backups
PHONES & TEXTING
Office phones · Weave · reminders
HIPAA
Yearly audits · staff training
NEW EQUIPMENT
We buy it, build it, set it up
YOUR SHIELD

Cybersecurity that treats patient data like it's ours.

Hackers go after dental offices more than almost anyone else in healthcare, because patient files sell. One attack can cancel a week of appointments. Our job is simple: make sure that never happens to you — while you drill, bill, and sleep.

Real people watching your systems day and night — problems fixed before you open
A spare copy of everything, locked away off-site and tested every week
Every login double-checked, so only your team can get in
HIPAA paperwork handled — risk checks and staff training every quarter
GET A FREE SECURITY CHECKUP →
THREAT RADAR // LIVE
Phoenix sentinel
02:14:07 ▸ fake email blocked — front desk computer
02:14:31 ▸ nightly backup checked — all files safe
02:15:02 ▸ ransomware attempt stopped — x-ray room
02:15:44 ▸ unfamiliar login blocked — doctor's laptop
02:16:10 ▸ 38 computers updated while you slept
02:16:58 ▸ password leak scan — nothing found
02:14:07 ▸ fake email blocked — front desk computer
02:14:31 ▸ nightly backup checked — all files safe
02:15:02 ▸ ransomware attempt stopped — x-ray room
02:15:44 ▸ unfamiliar login blocked — doctor's laptop
02:16:10 ▸ 38 computers updated while you slept
02:16:58 ▸ password leak scan — nothing found
1,204 ATTACKS BLOCKED · THIS WEEK 0 BREACHES · EVER
SWITCHING TO US

Switch without missing
a single patient.

Changing IT companies feels risky, so we've made it painless — we handle everything in 30 days, including the awkward goodbye to your old provider.

01
PHASE 01 · WEEK 1

The checkup

We quietly look over every computer, x-ray sensor, and server in your office, then hand you a plain-English report card: what's healthy, what's risky. Free, and yours to keep either way.

02
PHASE 02 · WEEKS 2–4

The fix

We repair, update, and secure everything — working nights and weekends so your schedule never feels it. Your team notices exactly one thing: everything got faster.

03
PHASE 03 · FROM DAY 30

The watch

From then on, we're your IT department. If anything acts up, a real person is on it within 15 minutes — often before you notice. Each quarter, we sit down and plan ahead in plain English.

WORD OF MOUTH

What practices say after switching.

PRACTICE STORY · 01
★★★★★

“With our previous IT provider, Anatomy IT, we watched support quality slide year after year — unresolved tickets, frustrating interactions. Switching to Nicole and Phoenix IT was a no-brainer. Someone answers on the first call, issues get resolved fast, and she proactively recommends projects that make our network more secure and reliable — at quotes far lower than we used to pay. One of her recommendations literally saved our clinic when we were targeted by a phishing scam. I'd make the switch again tomorrow.”

Dr. Ryan Howley
Dr. Ryan Howley
OKANE & MONSSEN FAMILY DENTAL
PRACTICE STORY · 02
★★★★★

“We put off switching IT providers for years because the disruption seemed worse than the problems. Nicole made the transition painless — she handled everything after hours, and we didn't lose a single appointment. Now when an operatory computer or our imaging acts up, it's fixed before it affects the schedule. I only wish we'd called Phoenix sooner.”

Dr. March Roehrich
Dr. March Roehrich
WOODLANE FAMILY DENTISTRY
PRACTICE STORY · 03
★★★★★

“My number one concerns are a breach of patient information and having our office hijacked by cyber pirates. Before, I had several groups addressing these concerns, but not enough accountability or collective expertise to satisfy me that our office was protected. That's why I partnered with Nicole at Phoenix — a full-service outfit with a complete package of support. Making any IT decision is a big deal to your practice. I sleep very well at night knowing Phoenix is working on our behalf.”

Dr. Linden Dungy
Dr. Linden Dungy
IMMANUEL DENTAL
THE PHOENIX GUARANTEE

15-minute response.
In writing.

Call with an emergency, and a real person is working on it within 15 minutes — usually much faster. If we ever miss that mark, we take $250 off your next invoice. Ask any other IT company to put that in writing.

Put us on the clock
STRAIGHT ANSWERS

Dental IT questions,
answered plainly.

What makes a good Minnesota dental IT provider?+

One that works exclusively with dental practices, answers on the first call, and puts response times in writing. Phoenix IT supports 50+ dental practices across Minneapolis–St. Paul and greater Minnesota — and we're the only dental IT company that backs a 15-minute emergency response with a written guarantee.

What does dental technology support include?+

Everything your practice runs on: practice management software (Dentrix, Eaglesoft, Open Dental), digital x-ray sensors and imaging systems, servers, workstations, networking, phones, and HIPAA-compliant backups — installed, integrated, monitored, and fixed by one team.

Which dental software do you support?+

Dentrix, Eaglesoft, Open Dental, and all major digital imaging and sensor systems. We also deal with your software vendors directly, so you're never stuck between two support lines.

Do you come on-site, or is support remote?+

Both. Most issues are fixed remotely within minutes; when hands are needed on hardware, we're local — a real engineer drives to your office. We serve practices across the Twin Cities metro and greater Minnesota.

How is Phoenix different from national dental IT companies?+

No ticket queues, no phone trees, no rotating cast of technicians. You get one local Minnesota team that knows your office by name, proactively recommends security and reliability projects, and quotes them honestly — usually well below what national providers charge.

DENTAL IT SUPPORT ACROSS MINNESOTA
MINNEAPOLIS ST. PAUL EDINA BLOOMINGTON EAGAN WOODBURY MINNETONKA ROCHESTER ST. CLOUD DULUTH GREATER MINNESOTA
TALK TO US

Let's put a smile
on your face.

Twenty minutes on the phone with a friendly senior engineer — never a salesperson. We'll look at what you have, tell you plainly what's risky, and compare it to the 200+ practices we care for across the Twin Cities and greater Minnesota. Even if you don't choose us, you'll know exactly where you stand.

  RESPONSE WITHIN ONE BUSINESS HOUR
  FREE PRACTICE CHECKUP — YOURS TO KEEP
  NO PRESSURE. NOTHING TO SIGN TODAY.
  OR CALL US NOW: (612) 642-2753
PLEASE DON'T INCLUDE ANY PATIENT INFORMATION HERE

MESSAGE RECEIVED

A real person — a senior engineer, not a sales rep — will reach out within one business hour. Keep an eye on your inbox for a calendar link.

YOU'RE FIRST IN LINE